Q: How long does it take for product delivery?
A: For U.S. orders, free shipping takes around 3 weeks. An expedited option is available which takes around 7-10 business days. Please note there is an additional 3 days processing time.
Q: How do I check my order status?
A: Once your order is shipped, you will receive shipping confirmation with tracking number. If you have trouble with tracking, please email us at firstname.lastname@example.org
Q: Where are your products made?
A: Our products are made in China.
Q: Are your products handmade?
A: Our crochet handbags are hand woven with cotton yarn, the inner lining is machine processed.
Q: Are your leather bags made with real leather?
A: No, our leather products are all made with high quality synthetic leather. We do not support the use of real animal leather. Go PETA!
Q: Do you stand by your products?
A: 100%! We stand by the quality of our products. If you are not happy with your purchase, we will refund you 100%. Just return it to us in the original packaging and condition.
Q: Do you offer free shipping and free returns?
A: We offer free shipping in the U.S. but unfortunately we cannot offer free returns. You will need to pay return shipping, 25% restocking fees apply.